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Your apartment Bby Leta Herman

Visit Rentlaw.com when you need answers


Thursday, January 18, 2001

Anyone who has cruised the Web knows it’s hard to find anything of real substance.

When you really need to get answers to questions, the Web can be infuriating. The search engines come up with a lot of junk, and it can take an hour to get what you need.

What’s worse is when you finally find what looks like the answer to your tenant question, but then you realize it doesn’t even apply to your state.

David Dorfman knows how hard it is to find information on the Web. He’s been Web surfing for landlord/tenant information for the past 2 1/2 years to build his own Web site, www.rentlaw.com.

Dorfman, a New Jersey landlord and former tenant, started his site when he got tired of going down to his town hall every year to fill out forms to rent his properties.

"It was really for my own convenience," says Dorfman. "I was also curious about the different laws that were out there."

Dorfman also happens to be a document management consultant for the DMR Consulting Group, a computer consulting firm in New York, NY. So it was easy enough for him to put all the information on a Web site.

Soon other landlords and tenants started asking him to post more information on his site. Before long, the focus of the site began to grow to a national scale.

A new look

Last month, Dorfman announced a newly revamped Rentlaw.com Web site. Rentlaw.com is not the first Web site that has attempted to gather information on landlord/tenant laws in the 50 states.

Until now, the New Hampshire Property Owner’s Association (www.tiac.net/users/nhpoa/index.htm) has been the most comprehensive site for state-by-state legal research. And Nolo.com has also been an excellent resource for state-level landlord/tenant information.

But Dorfman has found that no single Web site has all the information you need, and he’s trying to fill in those gaps.

"The information isn’t always in one place," says Dorfman. "When the information is not readily available, I contact the state or local agencies for assistance. They can often point me to other places where the information can be found. My goal is to gather all the information to make a portal for each state."

Dorfman doesn’t want to stop at the state level either. He’s encouraging all city and county governments to participate.

"All they have to do is send us the information," says Dorfman.

When they receive pamphlets from local governments, Dorfman and his team of volunteers type the information into the computer to post on the Rentlaw.com site.

"In the long run, our goal is to let you come to the Web site, enter your city and state or zip code, and then have the site retrieve the correct information, whether it’s a form or local ordinance."

Getting answers

Many tenant problems aren’t easily resolved simply by looking up a state law or local ordinance. Many of us need legal advice to resolve our problems.

"Wherever possible we try to refer people to a local Legal Aid Society or the state consumer affairs office," says Dorfman. "We aren’t replacing talking to a lawyer, we just try to point people in the right direction because they don’t know where to turn."

He’s also working with several landlord/tenant lawyers who help answer some of the tougher questions readers post on the site’s message board.

"We try to encourage lawyers to participate in the landlord/tenant message board."

Tenants and landlords can post questions or answers on this message board. Dorfman tries to make sure the hard questions get answered.

"If I see a question from someone who really needs help, I’ll call a lawyer or the Attorney General’s office to help them," says Dorfman.

And since many questions are quite common, Dorfman is working on providing general answers to frequently asked questions for each state.

Free information

Many fledgling Internet companies struggle with how to make money. Some Websites make visitors pay to access important information.

Dorfman is trying to find another model that doesn’t involve membership fees.

"There’s a town in New Jersey that charges you for photocopies of its ordinances," says Dorfman. "Why should I have to pay to see an ordinance? It should be free."

That does Dorfman ask in return for all this free information?

"We try to encourage people to help each other out," says Dorfman. "If we help you, all we ask is that you in turn should help someone else out who needs a hand."

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Copyright 2001 Leta Herman Distributed by Inman News Features
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